Tech Support

AIS technical support provides outstanding service and is available 24/7/365.

  • Mike Mays

    Mike Mays (AIS Technical Support Supervisor) is a California native, Mike grew up in Orange County CA and started working for VCA in 2005 as a veterinary technician, where he sp… More

    Mike Mays (AIS Technical Support Supervisor) is a California native, Mike grew up in Orange County CA and started working for VCA in 2005 as a veterinary technician, where he spent the next 7 years before making his move to ANTECH Imaging Services in 2012. Outside of work he enjoys riding his motorcycle, hiking, and traveling with his wife. They currently live in Costa Mesa with their 2 cats (Duke and P-Bob) and even though he loves all animals Mike considerers himself a “cat person”. His favorite animal is a sloth and plans to one day travel the world photographing wildlife.

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  • Justin Alexander

    Justin Alexander was born and raised in Southern California. During his childhood he took care of small farm animals on his father’s ranch and also helped his father train assistance dogs for people with disabilities, so his love for animals began very early on in his life.… More

    He owned his own Pet Services business for 4 years handling dogs and taking care of all different types of animals. Soon after, he was hired on at Antech Diagnostics in Client Services, then moved on to work at an Emergency and Specialty Animal Hospital before coming back to Antech Imaging Services as Technical Support. He has always known his passion is with animals and helping people. So, he takes great pride in being able to be a part of both of those aspects in his work. He has a dog of his own (Mochi) who is very smart and knows lots of tricks and commands.

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  • Jennifer Caprio

    I’ve worked with technology and in customer support for over 7 years, I love helping people and animals!… More

    I’ve worked with technology and in customer support for over 7 years, I love helping people and animals! I enjoy hanging out with my dogs, reading, and playing video games in my free time.

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  • Taylor Lukaske

    Taylor Lukaske was born in Valley Cottage, New York and spent most of my life in-state up until I graduated from university. After graduating from the University of Plattsburgh with a Bachelors in Anthropology . . . More

    Taylor Lukaske was born in Valley Cottage, New York and spent most of my life in-state up until I graduated from university. After graduating from the University of Plattsburgh with a Bachelors in Anthropology, I moved to Sakuragawa, Japan for two years to work as a Grade School Teacher. In 2018 I moved to California, but only started working at Antech Imaging Services in May of 2019. I love being able to help people, and being able to contribute to the lives of pets. I’ve always had an affinity for birds and hope to adopt my own someday soon. Outside of work, I can speak Japanese conversationally and I am studying Old Norse as well. I enjoy studying myth and I also draw in my spare time.

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  • David Newell

    I was born at Eglin AFB, located in the Florida pan handle. After finishing the 5th grade my family relocated to Yokota AFB in Tokyo Japan.… More

    I was born at Eglin AFB, located in the Florida pan handle. After finishing the 5th grade my family relocated to Yokota AFB in Tokyo Japan. After finishing high school we moved back to the US to Albuquerque New Mexico.

    Shortly after I joined the US Air Force. During my service time I worked as a combat survival instructor, a transportation manager and an education and training manager. I was stationed in Texas, Washington, Arizona, Montana, Florida as well as a short stay in Saudia Arabia.

    After 10 years of service I was honorable discharged and moved to Northern California. During that time I worked in construction as a cable installer and a pest control technician. In 2013 we moved to Costa Mesa, California where I worked as a over the road truck driver for 2 years before I was hired by Antech Imaging Services.

    I am have been married for 15 years and have a son who is in High School.

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  • Tawny Lee Thompson

    Tawny Lee Thompson has enjoyed her position at AIS Tech Support since June 2013. She previously worked as a veterinary assistant in small animal medicine for about 14 years.… More

    Tawny Lee Thompson has enjoyed her position at AIS Tech Support since June 2013. She previously worked as a veterinary assistant in small animal medicine for about 14 years. Outside of work, she enjoys volunteering for her boy's Cub Scout Pack and at their school, and reading in every spare moment in between. She has a weakness for dark chocolate, and considers herself both a dog and a cat person, though lizards and snakes rate too! Tawny has a passion for education and animals, and believes that the key to keeping our furry friends healthy is keeping their families aware of how to best care for their loved ones.

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